We're sorry to heat you are experiencing problems with our App. Please check that you're using the most up-to-date version of the app.
If you find that you're still experiencing technical difficulties, we'd recommend you try deleting the app and reinstalling. This tends to resolve most customer issues.
If the problem persists, please get in touch with our Customer Service team. We'd need to know more about what device you're using, and what errors you're seeing so we can flag the issue with our supports team. When contacting us it may help to provide screenshots showing the issue which you need more help with so we can better help you.